Workplace Culture
Masterclass 04

Change Happens Here

SEPT 11, 2025 | 16:00 - 18:00 | HILTON SAIGON, HCMC

Sept 11, 2025
16:00 - 18:00
Hilton Saigon
Featuring Best Workplaces in Vietnam 2025
REGISTER NOW!
Sept 11, 2025
16:00 - 18:00
Hilton Saigon
Featuring Best Workplaces in Vietnam 2025
REGISTER NOW!

Workplace Culture Masterclass 04

Change Happens Here

Best Workplaces in Vietnam™ 2025 Reveal Cultures as Anchors in the VUCA Era (Volatility, Uncertainty, Complexity, and Ambiguity)



Great Place To Work®, the global authority on workplace culture, proudly presents the fourth installment of our acclaimed Masterclass series. Following the well-received success of three annual Workplace Culture Masterclasses, we return this September to decode the DNA of thriving workplaces in uncertain times.

Moderated by our veteran senior consultant, who has hosted the series since 2022, this exclusive session unveils proven cultural blueprints from:

  • A world-class luxury hotel chain – Hilton

  • A premium healthcare innovator – Vinmec Healthcare System

  • An innovator in outsourcing solutions for civil engineering – AXA Engineers

 

Gain Unparalleled Insights from 3 Best Workplaces in Vietnam 2025:

  • Trust as the New Currency: Leverage radical trust to lead through volatility.

  • Well-being = ROI: Evidence that a people-first culture drives measurable business success.
  • Leadership Paradigm Shift: Balancing AI-driven productivity with trust-driven decisions.


 

Your ROI:


  • Walk away with actionable tactics to ignite innovation and drive change. Plus:
  • Network with Culture Architects: Build connections with workplace visionaries.
  • Master 5-Star Excellence Live: From crafting signature refreshments to unlocking the secret to deep sleep.


Space is Limited — Refine Your Cultural Blueprint Today!

Register Now to Join The Masterclass

The Workplace Culture Masterclass 04 not only provides proven cultural strategies from leading companies but also helps you build a strong cultural foundation for your organization.

Learn and hear the sharing from 3 of Vietnam’s Best Workplaces: Gain insights directly from top organizations that have set the standard for workplace culture in a rapidly changing world.

Build a strong cultural foundation: Apply strategies to lead your organization through volatility.

Network with experts: Connect with industry leaders and workplace culture experts.

Experience unique hotel service techniques: Learn about the 5-star techniques of pillow encasement and crafting signature drinks, showcasing attention to detail and the artistry behind exceptional customer experiences.


Please see more below!

📩 Register Now to secure your spot and gain exclusive insights that will shape the future of your workplace culture.

Register Now!

Event Agenda & Speakers

Event Agenda
& Speakers

Date

September 11, 2025

Time

16:00 - 18:00
Registration opens at 15:30

Location

Hilton Saigon,
1 Cong Truong Me Linh, Ben Nghe, District 01, Ho Chi Minh City.

Language

Vietnamese

15:30 - 16:00

Registration opens

16:00 - 16:40

Welcome & Workplace Culture Masterclass 04 - Panel Discussion

16:40 - 17:00

Q& A Session

17:00- 17:20

Tea break + Networking

17:20- 17:50

Hilton F&B Skills Demonstration

17:50- 18:00

Group Photo & Closing

MODERATOR

Senior Consultant
Great Place To Work ASEAN & ANZ

SPEAKER

Director of Human Resources
Hilton Saigon

SPEAKER

Chairwoman
Vinmec Healthcare System

SPEAKER

CEO & Founder
AXA Engineers

Hilton's Signature Hospitality Activities

Experience the Art and Precision Behind Hilton’s 5-Star Service

🛏️
Pillow Encasement Technique Performed by Thanh, Floor Supervisor

🛏️
Pillow Encasement Technique Performed by Thanh, Floor Supervisor

This is not just a basic housekeeping skill, but a process that showcases meticulous attention to detail, precision, and care for the smallest elements. This technique ensures that every pillow is perfectly fluffed and smooth, contributing significantly to the comfort, luxury, and a perfect night’s sleep for our guests, in line with Hilton’s commitment to quality.

🍸
Signature Drink Crafting Art Performed by Hòa, Bartender

🍸
Signature Drink Crafting Art Performed by Hòa, Bartender

This demonstration will showcase the creative process behind one of the hotel’s signature drinks. It’s not just about following a recipe; it’s an art form that blends ingredients, bartender presentation techniques, and the story behind each drink. Through this, we aim to show how every product is crafted not only to refresh but also to provide a unique and memorable experience for our guests.

FAQs

Who should attend this event?

This workshop is designed for C-suite executives, HR and People & Culture leaders, business owners, and team leads — as well as anyone looking to create a high-trust, engaged workplace.

Absolutely. Whether you’re just starting your Certification™ journey, already Certified™, or simply curious about building a strong workplace culture, you’ll gain valuable insights and practical tools.

No. This event is completely free as part of our mission to grow high-trust workplaces across the region.

The session will be conducted in Vietnamese.

Simply fill out the registration form on this page to secure your spot. You’ll receive a confirmation email with all event details.

The event includes a panel discussion with leaders from Best Workplaces in Vietnam™, Q&A sessions, networking opportunities, and a live Hilton 5-star service demonstration.

Yes. There will be dedicated time during the tea break and after sessions to connect with other senior leaders and culture champions.

Space is limited, so early registration is encouraged to secure your seat.

FAQs

Ha Minh Chau has over 31 years of experience as a change and transformation facilitator across all areas of organizational development. In addition to designing and managing learning roadmaps and certification pathways, she has developed training materials and conducted thousands of training and coaching hours for both internal and external clients in Vietnam, Malaysia, Korea, Singapore, Philippines, Indonesia and Australia.

Chau was the first Vietnamese recipient of Intel’s prestigious High Performing Instructor award. In 2023, she co-founded Culture Code — a feedforward initiative that fosters knowledge-sharing on organizational culture and the science of happiness. The initiative has been supported by ELCA, Intel, VietinBank, Marie Curie Kindergarten, Hilton, TH School, and the Human Resources Association (HRA).

Her past community work includes career counseling for students and webinars on mental health and diversity during the COVID-19 pandemic.

Her favorite way to unwind? A cold beer paired with a Korean drama, Taiwanese series, or a classic Hollywood rom-com.

Ms. Pham Tan Bao Thuyen serves as the Director of Human Resources for Hilton Saigon, a premier international hotel in the heart of Ho Chi Minh City. In just over a year since its opening, the hotel has achieved remarkable success, ranking among the top 10 city hotels in Vietnam and the top 2 in Ho Chi Minh City.

Prior to joining Hilton, Ms. Thuyen built an extensive career with leading hospitality brands such as Hyatt, InterContinental, Marriott, Rosewood, and Banyan Tree. In her current role, she drives success by focusing on two core pillars: first, attracting, engaging, and developing top talent to foster a thriving team environment, and second, ensuring the Human Resources department operates with strategic financial efficiency.

She is committed to fostering an inclusive and supportive culture, cementing Hilton Saigon’s reputation not only as a top hotel but as a truly great place to work and build a career.

Ms. Le Thuy Anh is the Chairwoman of Vinmec Healthcare System. She brings over 30 years of leadership experience in healthcare management, communications, and strategic operations. Before joining Vinmec, she held senior roles at Coca-Cola Vietnam, the French Hospital in Hanoi (Vietnam), and MSI (UK), where she gained deep expertise in building complex systems and driving institutional change.

At a time when Vietnam’s healthcare landscape lacked both the concept of patient-centered care and any precedent for a private academic healthcare model, Ms. Thuy Anh was one of the key architects behind Vinmec’s foundation – shaping its early strategy, operating model, and service philosophy. She helped establish Vinmec Times City – the first 5-star hospital in Vietnam founded and operated by a private corporation – setting a new benchmark for quality care in the country.

Since becoming CEO in 2011 and Chairwoman in 2025, she has consistently pursued a long-term vision: transforming Vinmec from a premium service provider into Vietnam’s first private, not-for-profit academic healthcare system, built on three pillars: clinical care, research, and education.

Under her leadership, Vinmec has expanded to 9 hospitals, 4 international clinics, and a regenerative medicine research institute. The system now includes 4 internationally aligned Centers of Excellence in:

  • Cardiology

  • Oncology

  • Orthopedics & Sports Medicine

  • Clinical Immunology & Allergy

 

Vinmec has also pioneered numerous advanced medical techniques in Vietnam, including:

  • Autologous Immune Cell Therapy (AIET) for cancer

  • Single-incision laparoscopic surgery

  • 3D-printed tumor implants for bone reconstruction

 

With a forward thinking and people centered leadership approach, Ms. Thuy Anh has reshaped Vietnam’s private healthcare landscape and inspired a new generation of healthcare professionals. Alongside strategic growth, she has placed strong emphasis on building an inspiring and high-performing workplace culture. She introduced and embedded the C.A.R.E. values – Compassion, Adaptability, Responsibility, and Excellence – as a core cultural compass throughout the organization. These values not only guide patient care, but also foster a collaborative, empowering, and mission-driven environment for staff at all levels. By championing this culture, she has cultivated a team of dedicated professionals and created a workplace where people feel valued, motivated, and inspired to pursue excellence.

Anthony Nguyen is the founder and CEO of AXA Engineers, a leading outsourcing design consultancy for civil engineering and land development projects. The name AXA Engineers carries a special meaning, formed from the names of the founders: An (Anthony), Xuan, and their Associates. With over 15 years of industry experience, Anthony has been honored by several prestigious international magazines, including World’s Leaders and APAC Entrepreneur in 2024.

Anthony’s journey began with a deep passion for engineering. He graduated with a degree in Bridge and Road Engineering from Da Nang University of Technology and later earned a Master’s in Project Management from Ho Chi Minh City University of Technology. His 8-year tenure at a US company allowed him to recognize the immense potential of Vietnamese engineers, inspiring him to establish AXA Engineers in 2016 with a mission to create world-class opportunities for local talent.

Under Anthony’s leadership, AXA Engineers has grown into a “close-knit family” of more than 80 engineers across three offices. The company is known for its commitment to a professional, kind, and sustainable workplace culture, where trust serves as the foundation for all relationships.
Anthony’s vision extends beyond business success to creating a positive multi-faceted impact. This vision is symbolized by the “5-pointed star meaning,” which focuses on generating value for clients, employees, partners, the community, and the environment. This steadfast foundation has enabled AXA Engineers to achieve sustainable growth and establish its position in the global market.

He was acknowledged as a success story by Autodesk at the Autodesk Converge 2023. Under his leadership, AXA Engineers has been ranked as one of the “Top #1 Best Workplaces in Vietnam 2025” by Great Place to Work® in the small category.